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National Healthcare Quality and Accreditation Council

राष्ट्रीय स्वास्थ्य सेवा गुणवत्ता एवं प्रत्यायन परिषद

Since 2021

NHQAC Mission

1. Executive Overview & Mission Philosophy 

The National Healthcare Quality and Accreditation Council (NHQAC), established in 2021 as an autonomous apex quality authority, operates with a resolute commitment to transforming India's healthcare landscape. The mission of NHQAC is built upon five foundational tenets: Clinical Excellence, Patient Safety, Social Equity, Diagnostic Precision, and Ethical Transparency. By harmonizing national standards with global best practices, the Council ensures that healthcare quality becomes an institutional norm rather than a rare privilege.

2. Core Strategic Mission Objectives 

Strategic Domain

Specific Mission Goal

Target Outcome & Public Benefit

1. Ubiquitous Hospital & Clinic Accreditation

Accredit and standardize 10,000+ primary, secondary, and tertiary healthcare facilities across urban and rural India.

Guarantees that every accredited hospital adheres to rigorous infection control, 24/7 emergency preparedness, and sanitized patient care.

2. Zero-Quackery & Strict Credentialing

Establish an exhaustive National Credentialing & Verification Registry for medical, nursing, and allied health professionals.

Completely eliminates uncertified practitioners/quacks, ensuring patients are treated exclusively by verified and competent professionals.

3. Diagnostic Accuracy & Error Minimization

Implement mandatory quality calibration, proficiency testing, and molecular pathology standards for diagnostic labs and imaging centers.

Eliminates duplicate diagnostic testing, incorrect reporting, and diagnostic delays, saving critical lives and out-of-pocket expenses.

4. Affordable Care & Transparent Billing

Advocate standardized clinical pricing structures, transparent medical cost sheets, and ethical treatment guidelines.

Protects vulnerable families and middle-class citizens from predatory billing practices and catastrophic healthcare debt.

5. Patient Rights & Dignified Care

Institutionalize a legally sound Patient Rights Charter covering informed consent, data privacy (ABDM-compliant), and grievance redressal.

Fosters empathetic bedside manners, zero-harassment environments, and unconditional respect for patient dignity.

6. Global Harmonization & Professional Mobility

Align NHQAC accreditation protocols with ISQua (International Society for Quality in Health Care) and WHO Patient Safety Standards.

Provides international career reciprocity for Indian healthcare workers and builds immense trust for global medical value tourism.

3. Operational Roadmap & Actionable Pillars

Grassroots Healthcare Empowerment: Extending quality audits and basic life-support accreditation to Community Health Centers (CHCs) and Primary Health Centers (PHCs) in Tier-2, Tier-3, and rural sectors.
Continuous Professional Development (CPD): Mandatory upskilling, clinical competency assessments, and ethical re-certification programs for doctors, nurses, and paramedical staff.
Digital Health & AI-Powered Quality Audits: Leveraging secure Electronic Health Records (EHR) and AI-driven clinical audit tools to monitor hospital-acquired infections and surgical outcomes in real-time.
24x7 Citizen Grievance Portal: Providing an autonomous, neutral dispute-resolution mechanism where patients and families can report quality deficiencies or ethical violations directly.

4. Measurable Strategic Milestones (2026 – 2030 Roadmap)

Target Year

Accreditation Target

Professional Credentialing

National Impact Focus

2026 - 2027

2,500+ Facilities

50,000+ Personnel

Primary focus on Tier-2/3 cities and diagnostic lab calibration.

2027 - 2028

5,000+ Facilities

1,20,000+ Personnel

Digital health accreditation & ABDM integration nationwide.

2028 - 2029

7,500+ Facilities

2,50,000+ Personnel

Pan-India rural PHC/CHC quality benchmarking and zero-quackery drive.

2029 - 2030

10,000+ Facilities

5,00,000+ Personnel

Full international ISQua harmonization & apex global accreditation standing.

Summary: The mission of NHQAC is not merely administrative; it is a profound social covenant with the citizens of India. By relentlessly elevating clinical standards, safeguarding patient rights, and enforcing integrity across every medical institution, NHQAC ensures a healthier, safer, and self-reliant nation.